Frequently Asked Questions

Yes. Our pet turf is non-toxic, lead-free, and engineered specifically for dogs. The fibers include PawGuard™ technology to protect paws and joints, plus Microban® antimicrobial protection to fight bacteria and odor. Unlike natural grass, there are no pesticides, fertilizers, fleas, ticks, or muddy holes for dogs to injure themselves on. Safe for puppies, senior dogs, and everything in between.

A professionally installed pet turf system lasts 15 to 20+ years. Our turf carries up to a 15-year manufacturer warranty covering UV protection, wear resistance, and material integrity. The engineered base beneath the turf is built to last even longer with proper installation and routine care.

Pricing depends on square footage, site prep, drainage requirements, and turf selection. Most residential pet turf projects in the Charlotte area range from a few thousand dollars for small backyards to larger investments for full yards or commercial spaces. We provide free, no-obligation quotes after a quick on-site consultation.

Urine drains straight through the turf into our engineered base below, so nothing pools on the surface. Microban® antimicrobial fibers and specialty odor-control infill work together to keep bacteria and smell in check between rinses. For most Charlotte homeowners, a quick spray with the hose once or twice a week handles routine cleanup.

Like any outdoor surface, pet turf warms in direct sun, but modern systems dissipate heat far better than older synthetics. Lighter-colored infill, partial shade, and a quick rinse on the hottest days keep it comfortable for pets. Most Charlotte dogs use their turf year-round without issue, even through July and August.

Yes. Pet Turf by Ultimate Turf is a specialized division of Ultimate Turf, a locally operated artificial grass installer headquartered in Mooresville, NC. We've installed thousands of square feet of turf across the Charlotte region for over 20 years. Every project is quoted, installed, and warrantied by our in-house Carolinas-based team, with no subcontractors and no out-of-state crews.

Most residential pet turf projects in Charlotte are completed in 2 to 4 days, depending on size and site conditions. Commercial installations vary by scope. Your dogs can use the turf the moment we finish, with no waiting period, no off-gassing, and no recovery time.

Proper drainage and optional odor-control solutions help minimize odor buildup.

Yes. Our systems are designed with drainage in mind to help move water through the system.

Yes. Pet-friendly artificial turf provides a clean, durable surface designed for everyday pet use.

Pet-friendly artificial turf is designed for durability, drainage, and daily pet use. Proper base preparation and drainage are key to long-term performance.

Yes. Artificial grass works great for dog runs, side yards, and dedicated pet areas.

Yes. We install commercial pet turf systems for apartment communities, HOAs, dog parks, dog daycares, and boarding facilities.